This Privacy Policy describes how Oakmyden (hereinafter referred to as “we”) collects, uses, stores, and protects personal information when you access or make purchases through our online store. We are committed to safeguarding your privacy and handling personal data in a transparent and responsible manner.
When you interact with our website or place an order, we may collect the following types of information:
Personal Identification Information: such as name, billing address, shipping address, email address.
Payment Information: payment details necessary to complete transactions. Payment data is processed securely and is not stored by us beyond what is required for order management.
Order Information: details of products purchased, order history, and delivery status.
Technical Information: such as IP address, browser type, device information, and website usage data collected through cookies or similar technologies.
We use collected information for the following purposes:
To process and fulfill orders, including delivery and returns.
To communicate with you regarding orders, inquiries, or customer support requests.
To improve website functionality, user experience, and service quality.
To prevent fraudulent activities and ensure transaction security.
Personal data is only used for purposes directly related to your interaction with our online store.
We process personal data based on one or more of the following grounds:
Performance of a contract, such as fulfilling an order you have placed.
Compliance with applicable data protection obligations.
Legitimate operational needs, such as service improvement and fraud prevention, provided these do not override your rights and interests.
We do not sell or rent personal information. Personal data may be shared only when necessary with:
Logistics and delivery partners for order fulfillment.
Payment service providers to securely process transactions.
Technical service providers supporting website operation and data security.
All such parties are required to handle personal data responsibly and only for agreed purposes.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order management, customer support, and record-keeping. When data is no longer required, it is securely deleted or anonymized.
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of personal data where appropriate.
Object to or request restriction of certain data processing activities.
Requests can be made by contacting us using the details provided below.
Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. You can manage cookie preferences through your browser settings.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. While no system is completely secure, we continuously review and improve our security practices.
We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. The latest version will always be available on our website and will apply from the date of publication.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us during our service hours.
Contact Address:
APT BLK 569B CHAMPIONS WAY #10-364, SINGAPORE 732569
Customer Service Phone:
+65 (919) 25160
Customer Service Email:
complaint@oakmyden.com
Online Service Hours:
Monday to Friday, 09:00–12:00 and 14:00–17:00 (Central European Time, CET)
loading
